store policy

Thank you for shopping with us! 

Please read our Return Policy carefully. 

By making a purchase, you agree to the terms outlined below: 

Exchange or Store Credit Only:

All sales returned for refunds are store credit only. However, we are happy to offer exchanges.

Eligibility for Exchange & Credits: 

To be eligible for an exchange or store credit, the item must be in its original, unused condition with all packaging, tags, and labels intact. Products that have been worn, used, or damaged after receipt are not eligible for exchange or store credit.

Exchange Window: 

Exchanges must be requested within 7 days of receiving your order. After this period, we are unable to process any refunds or exchange requests.   

To initiate an exchange or return, please contact at 

(972) 910-2785‬ or Shop@micomablock.shop with your order number and reason for exchange. We will guide you through the process and provide you with instructions.   

Exchange for Same Product or Value: 

We will offer an exchange for the same product (if available) or for an item of equal or lesser value. If the new item is of a higher value, the customer will be required to pay the difference.   

Shipping Costs: 

The customer is responsible for all shipping costs associated with the exchange, including return shipping unless specified. If the exchange or store credit is due to a defect or error on our part, we will cover the return shipping costs.   

If you receive a damaged or defective item, please contact us within 3 days of delivery. We will gladly assist you with an exchange for the same product or another product of equal value unless specified.   

By completing your purchase, you acknowledge and agree to this Return Policy. 

Thank you for your understanding and for shopping with us!